BlackBerry® Torch™

[GumbaJonny]

Struck yet again with another weird problem.

I click on the play button for Youtube videos while I'm looking at the video's page and nothing happens. At all. It's not even treated as a link.

What's going on?

[Wolf359]

Have you tried a battery pull?

[GumbaJonny]

Yeah, nothing changed though.

[Wolf359]

Gotcha.  Are you using the youtube app on your phone or going to youtube from the browser?

[GumbaJonny]

I'm using the browser to watch youtube videos rather than the "app" because I deleted it trying to fix an issue with video quality. I've been fine with the browser until just recently with this error.

[Wolf359]

ok no problem.  Have you tried to clear the browser cache?

How to clear the BlackBerry Browser cache on a BlackBerry smartphone

http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=21800EEFCDED24558BFA7B12000074B5?...

[Wolf359]

There may be a bigger issue going on:

http://supportforums.blackberry.com/t5/BlackBerry-Bold/HELP-cannot-play-youtube-videos-on-the-browse...

[jammm]

I'm having the exact same problem as you. Is this a youtube problem or a browser problem? please help guys!

[aresbilir]

I have the same problem. Please help!

[Wolf359]

I've reached out to blackberry help on twitter.  I will do what I can to help.  I'm affected too.

https://twitter.com/ActionMsg/status/302398452078366720

Please msg them to make folks aware of what's happening.