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BlackBerry® Torch™

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Contributor
tqualis
Posts: 14
Registered: ‎01-03-2013
My Device: blackberry torch

bb account

I can't llogin to my bb account. It keep telling me. Unable to login to your blackberry I'd account. Can someone help me with this? Thank u


Thomas
Forums Veteran III
Wolf359
Posts: 3,517
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: bb account

Are you able to sign in from the computer?

https://blackberryid.blackberry.com/bbid/login/

 

If you can't you will have to reset the password from the computer:

https://blackberryid.blackberry.com/bbid/recoverpassword?i=9420777

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Contributor
tqualis
Posts: 14
Registered: ‎01-03-2013
My Device: blackberry torch

Re: bb account

Yes I can login from my computer
Forums Veteran III
Wolf359
Posts: 3,517
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: bb account

[ Edited ]

Let me ask my friends for more suggestions.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
Contributor
tqualis
Posts: 14
Registered: ‎01-03-2013
My Device: blackberry torch

Re: bb account

Thanks for your help
JSanders
Posts: 86,362
Likes: 23,175
Solutions: 5,978
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: bb account

Atn the Manage Connections screen > Services Status, what is the BlackBerry Internet Service Status?




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Contributor
tqualis
Posts: 14
Registered: ‎01-03-2013
My Device: blackberry torch

Re: bb account

The black berry internet service status is. Wi-FI
Contributor
tqualis
Posts: 14
Registered: ‎01-03-2013
My Device: blackberry torch

Re: Cant Login

I tried changing the password on the computer but I still cant login on my phone.

Contributor
tqualis
Posts: 14
Registered: ‎01-03-2013
My Device: blackberry torch

Re: bb account

I tried changing the password on the computer but I still cant login on my phone.

Contributor
tqualis
Posts: 14
Registered: ‎01-03-2013
My Device: blackberry torch

Re: bb account

The internet service status says  WI-FI