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BlackBerry® Torch™

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New Member
joe311
Posts: 2
Registered: ‎12-19-2012
My Device: torch 9800
My Carrier: bell

bbm not working

I just can not get my BBM to work on my torch 9800, it has been sitting on(associating BBM with your blackberry id ) for days now

I have rebooted and reinstalled so many times but no luck.

any fix or idea

thanks

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JSanders
Posts: 83,753
Likes: 22,784
Solutions: 5,870
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: bbm not working

Others have had this issue as well.

 

On your PC, go to www.bbid.com and confirm you can login your BlackBerryID.

On your BlackBerry, look at Options > Device > BlackBerryID and make sure you are logged in there.
 Press the Menu > Check for Updates.




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New Member
joe311
Posts: 2
Registered: ‎12-19-2012
My Device: torch 9800
My Carrier: bell

Re: bbm not working

when i press Device on the phone it does not give me further options to blackberry id

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