10-08-2012 02:18 AM
10-10-2012 01:25 PM
Hello mario1979 and welcome to the BlackBerry® Support Community Forums.
When you go to your Media folder and select Ring Tones & Alerts, are you able to play any tones?
If you go to modify your current sound profile and select a different tone, when you go to Try It to preview it, does it play?