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BlackBerry® Torch™

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rbayer861
Posts: 1
Registered: ‎01-25-2013
My Device: tourch 9810
My Carrier: att

blackberry dead. Flashing red lights: one followed by tghree fast flashes.

My Torch hung up last night when I sent a text message.  It became non-responsible.  I had to remove battery and re-start but will not restart.  What does this code mean: flashing lights 1 flash follwed by 3 flashes.  Is there a reset button on this?  Help!  Thanks  bob

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sdgardne
Posts: 47,304
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: blackberry dead. Flashing red lights: one followed by tghree fast flashes.

Hi and Welcome to the Community!

Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):

  1. With the battery inside, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the display does
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the display does

This has been known to "kick start" some BBs.




It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:

  1. Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
  2. Obtain access to a known good and identical BB...use your battery in it and see what happens

The results of this will indicate if it's your BB or your battery that has the problem.



rbayer861 wrote:

What does this code mean: flashing lights 1 flash follwed by 3 flashes.  Is there a reset button on this?


I'm not sure...it may be covered in this KB:

  • KB18223 Charging behavior of the BlackBerry smartphone


Good luck and let us know!


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