Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Member
Posts: 1
Registered: ‎04-07-2013
My Device: torch 9810

blackberry maps

Hi

my blackberry maps doesn't work.

everytime I try to find something it says unknown error.

how can I fix this?

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: blackberry maps

Hi zoe95,

 

Welcome to the BlackBerry Support Community.

Was your BlackBerry Maps working previously and only just stopped functioning, or had you never been able to use this feature? Could you please provide the full error message you receive and as much detail as possible about what steps you are performing when you receive the error?

Do you have a data plan from your mobile network provider? If so, could you please verify with them that your plan includes GPS access?

 

I look forward to your response.


-FS


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



New Contributor
Posts: 3
Registered: ‎09-15-2013
My Device: 9900 Bold

Re: blackberry maps

I'm having the same issue too.  I have a Bold 9900.  It was working fine a few days ago, now all of a sudden, I start getting "Unknown Error" every time I typ ein an address or location name.  Sometimes, if i rpeat pressing the search button, after about 50 or so taps, it finally locks onto a search result.  I haven't changed anything at all with my phone or settings.