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trish2610
Posts: 3
Registered: ‎09-15-2013
My Device: torch 9800
My Carrier: orange

blackberry protect - part 2

Now i cannot down load anything to my phone as i cannot verify my ID I have followed all the instructions for re-setting passwords etc but i keep getting on screen this is your last attempt and now locked for 15 mins - this is a monumnetal pain and only started on Saturday when my phone threw  a hissy fit - please someone help me

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sdgardne
Posts: 48,288
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: blackberry protect - part 2

Hi and Welcome to the Community!

 

You say "part 2", but of course all I can see is this one post...and I can't quite understand here what is going on. And I certainly cannot understand "hissy fit". Specific and exact details would help understanding...which of course is a prerequisite for providing useful help.

 

Nevertheless, I will guess...please see this "sticky" post for helpful information concerning your BBID situation:

Hopefully, this information will be of use to you. If not, please provide specifics and exactness so that we can understand and thereby hopefully help you.

Cheers, and Good Luck!


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