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BlackBerry® Torch™

New Contributor
Posts: 3
Registered: ‎09-15-2013
My Device: torch 9800
My Carrier: orange

blackberry protect - part 2

Now i cannot down load anything to my phone as i cannot verify my ID I have followed all the instructions for re-setting passwords etc but i keep getting on screen this is your last attempt and now locked for 15 mins - this is a monumnetal pain and only started on Saturday when my phone threw  a hissy fit - please someone help me

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Hall of Famer II
Posts: 48,288
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (, Playbook (
My Carrier: TMobile USA

Re: blackberry protect - part 2

Hi and Welcome to the Community!


You say "part 2", but of course all I can see is this one post...and I can't quite understand here what is going on. And I certainly cannot understand "hissy fit". Specific and exact details would help understanding...which of course is a prerequisite for providing useful help.


Nevertheless, I will guess...please see this "sticky" post for helpful information concerning your BBID situation:

Hopefully, this information will be of use to you. If not, please provide specifics and exactness so that we can understand and thereby hopefully help you.

Cheers, and Good Luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
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