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BlackBerry® Torch™

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karthickktg
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karthickktg
Posts: 17
Registered: ‎11-04-2011
My Carrier: verizon

blackberry torch 9800 when sliding gets locked

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‎08-07-2012 05:57 AM

hi all,

 

            When the slide is opened in blackberry torch 9800 the device gets locked,then I have to press the unlock key twice to open and even when the device is in unlocked closed state and slided to open state the device gets locked,then again I have to press the unlock key at the top twice...at both these stages when the device gets locked no other keys work and the display goes black only after unlocking it the display comes back....somebody help pls.........

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SmoothRider
Posts: 2,447
Registered: ‎04-01-2008

Re: blackberry torch 9800 when sliding gets locked

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‎08-10-2012 11:50 AM

Hello karthickktg, 

 

Sorry to hear about your issue. 

 

Try this, go to Options - Display - Screen Lock with Slider once in here uncheck this box and test again to see if you have the same issue.  

 

Hope this helps. Have a good day. 

-SR

 

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