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BlackBerry® Torch™

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New Member
keithcurtis
Posts: 1
Registered: ‎01-06-2013
My Device: blackberry torch 9800

blackberry torch 9800

i cannot get out of safe mode have tried reset but still comes back in safe mode

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Hall of Famer II
sdgardne
Posts: 48,290
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: blackberry torch 9800

Hi and Welcome to the Community!

That's a new one!! Most folks cannot figure out how to get into Safe Mode! Have you removed the battery for a reboot? Or just selecting the on-screen reboot item? If the latter, then please do try removing the battery for a good reboot.

It may also be that your ESC key is stuck...see if you can press/release it a few times (with the battery out, I'd suggest) and see if it will unstick.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
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