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BlackBerry® Torch™

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hamoodi1q211
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hamoodi1q211
Posts: 1
Registered: ‎01-16-2013
My Carrier: kuwait

blackberry torch 9800

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‎01-16-2013 05:42 AM

hellow !  i have problem on accessibility that normal is reverse contrast and reverse contrast is normal and the camera too its not working .  how could i fix it please !

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SmoothRider
Posts: 2,449
Registered: ‎04-01-2008

Re: blackberry torch 9800

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‎01-18-2013 11:26 AM

Hello hamoodi1q211, 

 

Sorry to hear about your issues.

 

In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.

Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc

Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

Link: http://www.blackberry.com/btsc/KB03621

Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo

The software reload may also correct your camera issue. Please let us know if doing the steps above help.

 

 

-SR

 

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