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BlackBerry® Torch™

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New Contributor
Posts: 2
Registered: ‎03-11-2013
My Device: torch 9810
My Carrier: airtel ghana

booting

hi, im having problems with my torch 9810. it boots up to a certain point and just stops there without continuing. have tried upgarding and it still has the same probem. please help 

Forums Advisor III
Posts: 1,295
Registered: ‎02-28-2009
My Device: Torch, Bold, Play Book, and Bluetooth HS-700
My Carrier: BELL

Re: booting

I had a similar problem with other phones. I re-installed the OS and then did the restore. The phones worked well since then.

Jerry G.
New Contributor
Posts: 2
Registered: ‎03-11-2013
My Device: torch 9810
My Carrier: airtel ghana

Re: booting

thank you for your help. please how do i do the re-installation? iis it the same as doing an up0grade because as i said earlier i have tried doing the upgrade and i remember my phone popping up a repair phone memory window a day oor two before it started giving me this booting problem. could i be dealing with a damaged memory problem and once again how do i do the re-installation? thank yoou