05-06-2013 01:54 AM
I have torch 8960 and when I call a message appear ( Call Failed ) so I should remove the battery every time to solve this issue. This problem happen everyday once or twice. What is the solution? .... Thanks
05-08-2013 04:27 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Have you tried a different SIM card in the BlackBerry Torch 9860 smartphone? If you did and the same result is happening, I would suggest creating a backup of your data through BlackBerry Desktop Software (Device>Backup).
Then follow the steps in this KB article and test the performance prior to restoring any data: www.blackberry.com/btsc/KB11320
Let me know if you have any more questions.
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