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inside custom component

BlackBerry® Torch™

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New Member
andreawhite06
Posts: 1
Registered: ‎02-12-2013
My Device: torch 9800

call forwarding device

my call forwarding no longer seems to work.  I have had it set up for  a while and now when I go into "call forwarding" to set it up it comes up with a box that says 'operation failed'

 

does anyone know how to fix this

Elite I
Krypto
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10

Re: call forwarding device

There are two things to try here,

First off, contact your carrier to ensure that nothing has changed on their end with regards to your account. If there are no problems there, I'm guessing you're looking at a software related problem. In this case, I would recommend reloading the software on your device. To do this, follow the instructions in the following thread:

http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...

I hope that info helps!

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