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BlackBerry® Torch™

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shayshay22
Posts: 1
Registered: ‎01-17-2012
My Device: torch 9800

camera flash not working

Good Day,

I am the owner of the Torch 9800 and my camera flash has recently stopped working. Could someone assist me as to rectifying this problem...will really appreciate it.Thanks!!

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JSanders
Posts: 85,640
Likes: 23,095
Solutions: 5,950
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: camera flash not working

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

Now see if your camera flash works.

 

If not, read this link here on how to perform a device self-test to determine if the flash is working at all.

Article ID: KB16037 Performing a test using the Device Self Test Application on the BlackBerry smartphone

 

 




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