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BlackBerry® Torch™

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New Contributor
raji301
Posts: 2
Registered: ‎04-18-2011
My Device: Not Specified
Accepted Solution

camera not working

My camera is not working. When I click to take pictures, either using the touchscreen or convenience key, only the flash appears or the red light but no picture is being taken. Twas working fine all these days... Someone please help...
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JSanders
Posts: 85,671
Likes: 23,099
Solutions: 5,951
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: camera not working

 

Do a simple reboot on the BlackBerry in this manner:

 

With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.


Now, try the camera again, please.

 




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New Contributor
raji301
Posts: 2
Registered: ‎04-18-2011
My Device: Not Specified

Re: camera not working

Thank you. Tried it and its working now.
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jxc
New Member
jxc
Posts: 1
Registered: ‎06-29-2011
My Device: 9xx0

Re: camera not working

Thanks for the info. My BB is strange. I rebooted with power on --camera still did not work. Then tried rebooting with power off--it worked.

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New Member
camimorbelli
Posts: 3
Registered: ‎09-27-2011
My Device: 9800

Re: camera not working

My camera is having the same problem and the powering it off didn´t work . PLEASE HELP

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