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New Member
jovii
Posts: 1
Registered: ‎12-27-2012
My Device: 9810
My Carrier: LIME

camera problem

hey guys i NEED HELP!! i have a bb 9810. and the camera has a glitch.smh...as long as the phone is turned on out of no where the camera would pop up and take multple pics till i close it but even then it will still pop up again and take more pics till i close the camera app and its a cycle basically.but the good thing is that it doesnt do it all the time but when it does it becomes very annoying and reaches to the point where i cant do anything on the bb because the camera keeps poppin up and taking pics.i tried installing the different os systems that my carrier offers but the same issue.i think iv tried everything i cud think of but the same issue.please help

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Forums Veteran II
Wolf359
Posts: 3,377
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: camera problem

 you've troubleshooted the software part.  This could be an hardware issue.  Can you take it to the store or authorized repair location so a tech can look at it?

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Contributor
1955HofnerBass
Posts: 10
Registered: ‎08-12-2012
My Device: BlackBerry Playbook
My Carrier: Comcast

Re: camera problem

[ Edited ]

 

This reminds me about my camera problem.  I believe that it is software problems, because the popup says, "error.4003 picture."  Anybody know what that means?

 

Thank you,

 

:Rockon:

 

Sorry, this is for a BBPB...:Oops:

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Forums Veteran II
Wolf359
Posts: 3,377
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: camera problem

I found this concerning error 4003:

http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/PlayBook-Update-Camera-failure/m-p/204936...

 

http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Cameras-not-working/m-p/1747787#M38917

 

You may have to call support on this one too.

http://us.blackberry.com/support/tablets/playbook/contact-support.html

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Please click the Thumbs Up icon if this comment has helped you!
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