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BlackBerry® Torch™

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New Member
Posts: 1
Registered: ‎12-09-2012
My Device: torch

camera won't capture image

Camera will not capture images. Purely states 'unable to capture image'. Video camera comes up with coloured lines, no image. Reasonably new handset, have tried rebooting and clearing down all apps. Any ideas??
Contributor
Posts: 10
Registered: ‎12-09-2012
My Device: Blackberry Torch 9800

Re: camera won't capture image

Sounds like a hardware problem to me but i could be wrong. Try backing it up and doing a security wipe and see if it helps.