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BlackBerry® Torch™

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New Member
GemS
Posts: 2
Registered: ‎01-26-2012
My Device: Blackberry torch 9800

can I retrieve a missing/deleted file?

My boyfriend also has a blackberry torch, he was changing the settings on one of his picture files and his phone crashed. When the phone re-loaded, the file had gone! We have tried searching for the file on the phone and the names of the pictures in the file, but no luck :smileysad: please tell me there is a way to try and get this file back, as there was some sentimental pictures in the file and I would love to get them back. I really hope someone can advise me further, please! Thank you :smileyhappy: xx
JSanders
Posts: 86,605
Likes: 23,200
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: can I retrieve a missing/deleted file?

Do you know where the pictures were stored, on the device media memory or the removable media card?




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New Member
GemS
Posts: 2
Registered: ‎01-26-2012
My Device: Blackberry torch 9800

Re: can I retrieve a missing/deleted file?

He thinks they were saved to the media card but isn't 100% sure