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New Contributor
missybee
Posts: 9
Registered: ‎12-13-2011
My Device: 9800
My Carrier: mtn nigeria
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can't download document 2go preimum version on my 9800

Pls help, i downloaded downloaded document 2go the standard version but now i want the premuim version. But any time i go to data viz to download it will refer me back to app world who will tell me that it is not available for my deice. Pls else can i download the premum version
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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: can't download document 2go preimum version on my 9800

Hey missybee,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

You can download Documents to Go Premium Version here: http://appworld.blackberry.com/webstore/content/18324/

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



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New Contributor
missybee
Posts: 9
Registered: ‎12-13-2011
My Device: 9800
My Carrier: mtn nigeria

Re: can't download document 2go preimum version on my 9800

It is still saying unavaliable for my device do i have to upgrade my fone as i have not done that since ℓ̊ bought the fone over a year now
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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: can't download document 2go preimum version on my 9800

Hey missybee,

 

Thanks for the quick reply.

 

I would suggest checking to see if your country is supported for this application since the BlackBerry Torch 9800 is supported: http://appworld.blackberry.com/webstore/content/18324/

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



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New Contributor
missybee
Posts: 9
Registered: ‎12-13-2011
My Device: 9800
My Carrier: mtn nigeria

Re: can't download document 2go preimum version on my 9800

Am in nigeria and i don't have problem with other apps av been buying
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New Contributor
missybee
Posts: 9
Registered: ‎12-13-2011
My Device: 9800
My Carrier: mtn nigeria

Re: can't download document 2go preimum version on my 9800

Pls if i go to dataviz support they will refer me back to blackberry support. What do u advice i should do at this point.
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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: can't download document 2go preimum version on my 9800

Hey missybee,

Thanks for the reply.

 

Nigeria is not a supported country for that application.  That is why you're not able to download that application.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



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New Contributor
missybee
Posts: 9
Registered: ‎12-13-2011
My Device: 9800
My Carrier: mtn nigeria

Re: can't download document 2go preimum version on my 9800

So υ guys can't make an exception. Cos it̶̲̥̅̊s very disappointing
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