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mepkpk
Posts: 2
Registered: ‎11-13-2012
My Device: 9800

cannot download PIN contacts

Cannot find PIN contacts in on the blackberry protect

Hall of Famer II
sdgardne
Posts: 48,785
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: cannot download PIN contacts

Hello,

 

Please refer to this KB:

  • KB25062 How to use BlackBerry Protect to back up data on a BlackBerry smartphone

It lists out exactly what BB Protect backs up...anything not specifically mentioned is not backed up by BB Protect. I do not know exactly which contacts you mean by "PIN contacts".

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Visitor
idinasabari
Posts: 1
Registered: ‎06-19-2013
My Device: 8520

Re: cannot download PIN contacts

he4lp

Hall of Famer II
sdgardne
Posts: 48,785
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: cannot download PIN contacts


idinasabari wrote:

he4lp


Hello,

 

With what, exactly?


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code