creating new bbm account

Nkunzi · ‎03-10-2013

Nkunzi · ‎03-10-2013

Hade a problem on loging on to my bbm forgot password,need to create new account

sdgardne · ‎11-28-2008

Hello!

There is no such thing as a "BBM Account"...rather, there is a BB ID account, of which BBM is a portion (along with many other things). If that's the account you are having problems with, then see these KBs:

KB28685 How to reset the BlackBerry ID password using the password recovery question
KB28111 Unable to reset BlackBerry ID password when using a BlackBerry hosted email address
KB26694 How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

If anyone has been helpful to you, please show your appreciation by clicking the Likes Button

button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.

Join our BBM Channels (Beta)
BSCF General Channel PIN: C0001B7B4 Display/Scan Bar Code	Knowledge Base Updates PIN: C0005A9AA Display/Scan Bar Code

Welcome!

BlackBerry® Torch™

creating new bbm account

Re: creating new bbm account

Re: creating new bbm account