09-21-2010 12:02 AM
I noticed my screen changes from 'ALL' 'FAVORITES' AND 'DOWNLOADS' ON ITS OWN. ALSO, WHEN IM IN A TEXT MESSGAGE OR BBM...THE CURSOR MOVE UP TO ALL THE PREVIOUS MSGS ONE BY ONE...on its own. is there a fix for this?
09-21-2010 12:06 AM
Mine did the same thing and I had to get it replaced. I think the screen on sensor in the screen is bad. When it was happening to my original 9800 i tried wiping the device and reloading the OS to fix it but nothing worked. My second 9800 is working great.
09-21-2010 12:14 AM
I just got this replacement today beccause my other 1 wouldn't charge. Its intermittent so I know I take it to the store and it doesn't do it, they're going to assume it's fixed buts been doing it all day
09-21-2010 12:25 AM
Called customer service and they said I had to go through the warranty. How did you have yours replaced?
09-21-2010 01:15 AM
Mine was a gift. I sent it back and was sent a new one. If I had gotten it from AT&T then I would have gone the warranty replacement route, unless is was under the 30 day return policy.