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BlackBerry® Torch™

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Contributor
subho007
Posts: 44
Registered: ‎05-18-2013
My Device: blackberry torch 9860

deleted contacts

My contacts got deleted all of a sudden and now when I am trying to add the contacts one by one even after adding its not showing in the contacts.unable to do restore as well through backups.error- uncaught application 456>=33.urgent help required
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Retired
SmoothRider
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: deleted contacts

Hello subho007, 

 

Sorry to hear about your issue. 

 

In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.

Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc

Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

Link: http://www.blackberry.com/btsc/KB03621

Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo

Thank you

-SR

 

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Contributor
subho007
Posts: 44
Registered: ‎05-18-2013
My Device: blackberry torch 9860

Re: deleted contacts

Yes I had to do the same and its alright now.thanks
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