Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Member
Posts: 1
Registered: ‎09-13-2010
My Device: 9800 torch
My Carrier: att

desktop s/w

just upgraded from Pearl to Torch, have run 4.2 desktop for years.  new v.6 doesn't seem to install on top of it.  i tried another PC with no RIM on it & v.6 installed fine.  i tried uninstalling 4.2 from the other machine...it requires the original CD.  you gotta be kidding me.  someone have an easy workaround or a link to upgrade from 4.2 to 6?  the RIM site is as painful to navigate as ever

Highlighted
Guru III
Posts: 31,437
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: desktop s/w

How to perform a clean uninstall of the BlackBerry Desktop Software   

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V