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BlackBerry® Torch™

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New Contributor
susu0811
Posts: 2
Registered: ‎12-20-2011
My Device: torch 9800
My Carrier: t-mobile

device memory cannot be read

hi there,

 

last week my blackberry torch, whose battery life has been rather poor, cut out due to a dead battery. when i charged it and switched it on, my wallpaper had change and i thought- weird, but whatever...anyway, i found the next day, when i tried to take a picture of my kids, that all my photos are gone and i can no longer take any pics coz it says that tthe memory is full, even though the media says 'o photos'. im gutted, but have found the following message on my storage menu ' device memory cannot be read. try to repair or format'. ive tried to repair it but it fails, and im holding on to the hope that my photos are still in there, so want to avoid formatting it until the last possible moment. im desperate for the pictures, there are just too many of my kids there to have to lose. has anyone got a possible solution, please ???

 

 

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Guru III
knottyrope
Posts: 29,769
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: device memory cannot be read

there ae a few apps on the internet to repair SD cards.

 

You will need a PC to do this along with a card reader.

 

Then you can format the card once all teh pics have been taken off of it.

 




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New Contributor
susu0811
Posts: 2
Registered: ‎12-20-2011
My Device: torch 9800
My Carrier: t-mobile

Re: device memory cannot be read

thanks... i have tried this, it seems that there is nothing wrong with the card (i even put it in my husband's phone),  its the phone's memory that is unreadable, and i tried to format it yesterday and it says that formatting has failed :smileysad:

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New Contributor
boogerman
Posts: 9
Registered: ‎06-17-2011
My Device: torch 9800
My Carrier: mtc

Re: device memory cannot be read

Grrr... why can't ppl read. 'Device Memory'... I'd love to take it out if that would fix it... but I can't. And the phone says it can't read it. It fails trying to repair it and won't format it either. Connecting the phone to a computer in storage mode, simply leaves the computer hanging... unable to see the disk in explorer, disk management or diskpart. The phone shows 'storage media is use' - but there's nothing there. Did something come loose? Is there something we can do about this? I don't suppose you have anything useful to contribute?
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New Contributor
boogerman
Posts: 9
Registered: ‎06-17-2011
My Device: torch 9800
My Carrier: mtc

Re: device memory cannot be read

I have done a complete upgrade (and downgrade again) of the phone using bb desktop.

I've notice one direct side effect of the corrupt internal memory - I can not open docs in docs-to-go.

Also, the phone has no internal ring-tones -absolutely crazy... just goes 'bzzz bzzz' for everything. LOL. (not really funny - I'm trying to see the humour)

I downloaded ringtones to the removal memory - these work - but there's no defaul bb tones to download.

What's up BB / RIM, please.

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