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BlackBerry® Torch™

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New Contributor
ek0silatif
Posts: 2
Registered: ‎01-22-2012
My Carrier: I

email accounts locked

My 3 emails account are locked by Hello Cambodia after I used it during my visit.  I just noticed that after coming back to Indonesia and consulted with Mentari Indosat, my provider in Indonesia. How to unlock it? Thanks for your response

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JSanders
Posts: 67,373
Topics: 486
Likes: 20,557
Solutions: 5,282
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: email accounts locked

Please explain what you mean your three email accounts are locked?


1. If any post helps you please click the Like Button below the post(s) that helped you.
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3. Install free BlackBerry Protect today for backups of contacts and data.

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New Contributor
ek0silatif
Posts: 2
Registered: ‎01-22-2012
My Carrier: I

Re: email accounts locked

Based on the cutomer service of my provider in Indonesia (Indosat Mentari) my email accounts cannot be activated because they are locked by a provider in Cambodia (Hello Axiata). I visited Cambodia two weeks ago and used the local number. In Setup, after I input Password and click verify, this message shows up: Sorry , unable to continue your session. Please log in again. FYI, I'm using Torch 9800.

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