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BlackBerry® Torch™

New Contributor
Posts: 6
Registered: ‎11-11-2010
My Device: Bold

email set up



i have just set up my new torch 9860 but when i try to go into email account within set up it just freezes my device.

and if i try go into it through option it says'contact your wireless provider' yet my phone is connected to my wireless router already!!


any advice anyone please??



Hall of Famer II
Posts: 50,307
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (, Playbook (

Re: email set up


By "wireless provider", it means your mobile network provider (O2)...contact them.

Good luck!

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