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BlackBerry® Torch™

New Member
Posts: 1
Registered: ‎09-06-2013
My Device: Smartfone Blackberry 9810

error msg saying bb protect unavailable

[ Edited ]

Using bb9810 just got new 1 trying to restore from old back up, keep on getting error msg saying bb protect unavailable try again later. Please help. Replies to {REMOVED}


Mod Edit: Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.


Hall of Famer II
Posts: 48,790
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (, Playbook (

Re: error msg saying bb protect unavailable

Hi and Welcome to the Community!


Searching for answers to help you depends on good search criteria...from "bb protect unavailable", I don't find anything useful. Can you perhaps provide the exact and complete error message? Better still, you can search for yourself:

Are your other BB-proprietary apps working OK? Email? BBM? etc? If not, then you'd likely want to contact your mobile service provider to see why this new device cannot access the services you pay them for.


Good luck and let us know!

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