04-25-2013 03:11 PM
My phone has just started sending blank pictures via email, it sends file to facebook & whattapp. it has sent them in the past but has recently stopped, i've no upgrades or done anything different on the phone, help!!
04-25-2013 03:36 PM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS configuration for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.
04-26-2013 09:51 AM