11-15-2012 03:37 PM
11-16-2012 12:51 PM
Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
11-17-2012 03:34 PM
11-17-2012 05:43 PM - edited 11-17-2012 05:44 PM
You also should remove and re-configure the WiFi configuration. And insert into that process several Batt-pulls (e.g., remove WiFi config, batt pull, config WiFi, batt pull).
It's also possible your Service Books are corrupt...with your WiFi radio turned OFF, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
There are also several public KBs that discuss such problems, but too many for me to list here might meet your specific conditions. Therefore, I suggest you search the KBs for possible articles matching you situation...usually, searching on the exact and complete error message is most useful:
11-17-2012 05:58 PM