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BlackBerry® Torch™

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New Contributor
skijumpz
Posts: 6
Registered: ‎01-23-2012
My Device: Torch 9810

google calendar - changes made on blackberry do not sync to google calendar website

i have a blackberry torch 9810 with OS v7.0.0 build 2404.  i have a BES for syncing with work's Exchange server.  i use BIS for gmail, contacts, and calendar.  here are details of the issue i'm experiencing:

 

  • when i create a new appointment on the google calendar website, it shows up on my blackberry
  • when i create a new appiontment on the blackberry, it shows up on the google calendar website
  • when i make changes to existing appiontments on the google calendar website, the changes show up on my blackberry
  • when i make changes to existing appointments on my blackberry, the changes do not show up on the google calendar website

i've tried to delete my gmail account from the blackberry and re-add it.  i just upgraded to OS v7.0.0 build 2404 today.  ideas?  

New Contributor
skijumpz
Posts: 6
Registered: ‎01-23-2012
My Device: Torch 9810

Re: google calendar - changes made on blackberry do not sync to google calendar website

  • my carrier: AT&T
  • applicate storage free space: 195MB
  • built-in media storage free space: 6.2GB
  • medica card storage free space: 11.9GB
  • installed apps: amazon mp3, at&t code scanner, blackberry app world, blackberry maps, blackberry messenger, blackberry podcasts, blackberry protect, browser, calculator, calendar, citrix receiver, clock, contacts, documents to go, email setup allication, file explorer, google maps, google talk, google voice, help, home screen, keepassbb2, media, memopad, messages, net_rim_bb_qm_peer_catalyst_impl, options, password keeper, password lock, phone, shazam encore, social feeds, taskee for producteev, tasks, tty support, the weather channel standard, visual voice mail, white nosie lite, youtube
Forums Veteran III
Wolf359
Posts: 3,701
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: google calendar - changes made on blackberry do not sync to google calendar website

When making changes to the existing appointments, how long are you waiting to see if it updates?

 

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New Contributor
skijumpz
Posts: 6
Registered: ‎01-23-2012
My Device: Torch 9810

Re: google calendar - changes made on blackberry do not sync to google calendar website

i've waited as long as 2 days and the changes didn't show up on the google calendar website

Forums Veteran III
Wolf359
Posts: 3,701
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: google calendar - changes made on blackberry do not sync to google calendar website

Weird.  And everything worked before the upgrade?

If so, you may have to downgrade your OS using the desktop manager.  I can understand it if doesn't sync at all or 1 way, but you're getting a partial 2 way sync.

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
skijumpz
Posts: 6
Registered: ‎01-23-2012
My Device: Torch 9810

Re: google calendar - changes made on blackberry do not sync to google calendar website

It didn't work before the upgrade, either
Forums Veteran III
Wolf359
Posts: 3,701
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: google calendar - changes made on blackberry do not sync to google calendar website

gotcha.

Are you using IMAP only in your gmail setup?

http://support.google.com/mail/bin/answer.py?hl=en&answer=77695

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
skijumpz
Posts: 6
Registered: ‎01-23-2012
My Device: Torch 9810

Re: google calendar - changes made on blackberry do not sync to google calendar website

Nope, I'm not using imap. I'm using BIS.

I've done a fair amount of googling on this, and I can't seem to find anyone else experiencing the same issue. Perhaps it's time I perform a hard reset and reload my apps and settings manually.
Forums Veteran III
Wolf359
Posts: 3,701
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: google calendar - changes made on blackberry do not sync to google calendar website

[ Edited ]

Thats a good idea.  I'm using gmail with BIS, but I have my gmail settings configured for imap.

I'd try the imap option first.

 

http://support.google.com/mail/bin/static.py?hl=en&page=ts.cs&ts=1668960&rd=1

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
skijumpz
Posts: 6
Registered: ‎01-23-2012
My Device: Torch 9810

Re: google calendar - changes made on blackberry do not sync to google calendar website

i should clarify; i do have IMAP enabled in my gmail settings, and i am using the "enhanced gmail plug-in for blackberry" on my blackberry through BIS to check my email.

 

i went ahead and bit the bullet and wiped the blackberry with a hard reset, and manually added all my apps and settings.  the calendar sync is working properly now.  *shrug*

 

thanks for your suggestions!