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BlackBerry® Torch™

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New Member
mollym
Posts: 1
Registered: ‎12-12-2012
My Device: torch 9860
My Carrier: o2

help!blackberry is software updating and stuck on overall backup progress 14%

 
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Forums Veteran II
Wolf359
Posts: 3,377
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: help!blackberry is software updating and stuck on overall backup progress 14%

How long has it been stuck?  You can try a battery pull or take it to the store

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Forums Veteran III
IrwinII
Posts: 3,781
Registered: ‎02-09-2009
My Device: Bold 9930 7.1.0.163 OS + Playbook 64Gb

Re: help!blackberry is software updating and stuck on overall backup progress 14%

Hi and welcome to the forums mollym! :smileyhappy:

A couple of places for you to visit: Blackberry 101    Tips & Tricks

 

Make sure you find your way over to The Torch Forum  as that is the perfect place to find out about your device.  Have you had any resolution to your issue?

Let us know how you are doing and if you have any questions/issues; search in the forum for your BB model (search box at top right of page) Can't find what you're looking for? Start your own thread. Other users will be there to help.

Just be sure to keep coming back. Happy to have you here! :smileyvery-happy:

IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.
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