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BlackBerry® Torch™

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New Contributor
ahmedhany
Posts: 2
Registered: ‎05-08-2013
My Device: torch 9800

help me plz

when i was downloading some applications from app world the device restarts itself and now still restart till now what can i do without formatting or installing new software plz quick help

Super Contributor
pkcable
Posts: 274
Registered: ‎06-20-2012
My Device: Z30/Xperia Z Ultra

Re: help me plz

See if you can start the device in safe mode, take the battery out, then place it back in, and hold the back arrow while it's rebooting, this will cause it to boot in to safe mode.  From there IF it was able to boot successfully remove that app, then boot normally.  (battery pull again)

Rich C (PKcable)
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