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BlackBerry® Torch™

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Contributor
ccecilia1981
Posts: 24
Registered: ‎02-18-2011
My Device: torch
My Carrier: tmobile

Re: help please aim and windows live issue

i am actually going to sleep now but when i wake up i will check forum thank you so much I am confused why it says disabled:smileysurprised:

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JSanders
Posts: 84,410
Likes: 22,907
Solutions: 5,893
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: help please aim and windows live issue

 


ccecilia1981 wrote:

 I am confused why it says disabled


It is a good thing that it says disabled... should be that way.

 

Please look at this setting:

  • On your BlackBerry, on the homescreen, scroll up to the top where the time is located and click
  • Scroll down to Services Status and click
  • What does it say at:
  • BlackBerry Internet Service?
  • Coverage?
  • Provider?

 

 




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Contributor
ccecilia1981
Posts: 24
Registered: ‎02-18-2011
My Device: torch
My Carrier: tmobile

Re: help please aim and windows live issue

it says tmobile network wi fi on bluethooth is there but box isnt checked

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Contributor
ccecilia1981
Posts: 24
Registered: ‎02-18-2011
My Device: torch
My Carrier: tmobile

Re: help please aim and windows live issue

also says connection mobile network blackberry enterprise service not connected,  mobile network, edge,provider tmobile

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JSanders
Posts: 84,410
Likes: 22,907
Solutions: 5,893
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: help please aim and windows live issue

[ Edited ]

 

Ok, so can you do THIS BELOW, again?

JSanders wrote: 
  • ON your device, go to Options > Device > Application Mangement.
  • Scroll to the application for WLM and press the Menu key to delete it.
  • You will likely be asked to reboot your Torch afterward (do it >>With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.
  • After rebooting and back up and running, on your BlackBerry browser go to www.blackberry.com/livemessenger
  • Follow the instructions to download and install the application again.

Now when you get through doing this above,

On your BlackBerry device, go to:

 

1. Options > Advanced > Host Routing Table > Menu > Register.

2. Resend your service books from your carrier BIS site:
From your handheld device:   http://www.blackberry.com/btsc/KB15402

 

Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.

 


From your desktop PC:  http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list

3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
ccecilia1981
Posts: 24
Registered: ‎02-18-2011
My Device: torch
My Carrier: tmobile

Re: help please aim and windows live issue

mg it still says the same thing! why???????????????/ service not enabled for this handheld?

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Contributor
ccecilia1981
Posts: 24
Registered: ‎02-18-2011
My Device: torch
My Carrier: tmobile

Re: help please aim and windows live issue

sorry i didnt see the advanced options  cant seem to find advanced options under options

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Contributor
ccecilia1981
Posts: 24
Registered: ‎02-18-2011
My Device: torch
My Carrier: tmobile

Re: help please aim and windows live issue

pardon me for asking so many questions but what email should I  use for the activation it says blackberry is not responding

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Contributor
ccecilia1981
Posts: 24
Registered: ‎02-18-2011
My Device: torch
My Carrier: tmobile

Re: help please aim and windows live issue

I do not know what to do i even created a blackberry email it still does not work are there any other options why this is happening please?:smileysurprised:

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