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BlackBerry® Torch™

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New Member
Posts: 1
Registered: ‎07-30-2013
My Device: Torch 9800
My Carrier: 02

hi

I was using my Torch and my music stopped playing, I tried to select another song but it wouldn't let me select any, or even play videos, I ignored this as it has fixed its self in the past, about 5-10 minutes after this my screen when white with the words 'App Error 603 - Reset' I just took my battery out and it seems to be fine now but I'm scared it will happen again, why did this happen and If it happens again what shall I do? Any feedback is really appreciated, thank you.
Developer
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: hi

Hello jayjdill11 !!

 

Please follow the instructions as mentioned in the below link:

 

http://www.blackberry.com/btsc/KB23951

 

Hope this resolves your Problem!

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