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BlackBerry® Torch™

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bbuser9800
Posts: 1
Registered: ‎03-13-2013
My Device: torch 9800
My Carrier: globe

hot unit

i have a bb torch 9800 . i have been using it for almost 3 months now. the problem is my unit gets hot during charging and after using it for a few minutes. i used to charge it while its open but now i turn it off before charging but it still gets hot. why is that?

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: hot unit

Hello bbuser9800

 

Welcome to BlackBerry Support Forums

 

 

Our BlackBerry devices may feel warm while charging , continous downloading or playing music  and that is normal , but if your device is getting warm or hot after using it for a few minutes then be sure that you are closing all applications correctly , if apps run in the background our devices may feel warm , look at this KB which might help :

 

KB14320 How to maximize battery life and free memory on the BlackBerry smartphone

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