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Contributor
Posts: 14
Registered: ‎02-27-2011
My Device: 9800
My Carrier: dtac

how can I change my BB ID email account ?

My hotmail account (which I use it to register BB ID) just got blocked

I want to know if I can change my registered email related to my BB ID ?

 

can anyone help me on this?

 

Thanks in advance

Super Contributor
Posts: 413
Registered: ‎12-02-2009
My Device: Passport | Z30 | Playbook
My Carrier: Telus

Re: how can I change my BB ID email account ?

I do believe you can - if you can log in via your exixting BB ID. (Not sure what you mean by your hotmail address being blocked.

See this link about changing BB ID info. http://docs.blackberry.com/en/smartphone_users/deliverables/19369/Change_your_BlackBerry_ID_info_App...

Hope this helps. ~ecm
Posts: 89,161
Likes: 23,742
Solutions: 6,112
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how can I change my BB ID email account ?

No, I don't believe you can. Your BlackBerryID is tied to the email account used to register it.

 

Just create a new BlackBerryID with your new email address.




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Super Contributor
Posts: 413
Registered: ‎12-02-2009
My Device: Passport | Z30 | Playbook
My Carrier: Telus

Re: how can I change my BB ID email account ?

JSanders - can you please take a look at the link I noted above? Perhaps I'm misinterpreting the statement:

"Change your BlackBerry ID information

Press the Menu key > Account Information.
Change your information.
Press the Menu key > Save.
You can use your updated email address and password to log in to other BlackBerry products that support the BlackBerry ID."

As it specifically mentions updated email address... Am I being dense? ~ecm
Contributor
Posts: 14
Registered: ‎02-27-2011
My Device: 9800
My Carrier: dtac

Re: how can I change my BB ID email account ?

thanks guys

 

I wonder, how can I get to the "account information" screen in your referred link ?

 

because I tried with app world but when I press "account information" it takes me to the app world's  login screen.

New Contributor
Posts: 2
Registered: ‎04-01-2012
My Device: blackberry bold 9900
My Carrier: o2

Re: how can I change my BB ID email account ?

sign in to blackberry ID on your computer and it will allow you to edit your details. your username will be the email address already set up so you can change it there and then verify after.

 

link to signing on on computer:

https://blackberryid.blackberry.com/bbid/login?callbackuri=&i=12959181

 

worked for me!!!

Posts: 89,161
Likes: 23,742
Solutions: 6,112
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how can I change my BB ID email account ?

However, as stated above, if THAT email account is unusable or blocked, that won't work. You can't receive the verification email.




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New Contributor
Posts: 2
Registered: ‎07-12-2013
My Device: 9320
My Carrier: daily

Re: how can I change my BB ID email account ?

My BBM email address is incorrect so I can't access my bbm,I want to create new email account so that I may be able to interact with my people.anybody help please
Posts: 89,161
Likes: 23,742
Solutions: 6,112
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how can I change my BB ID email account ?

Go to www.bbid.com and create that new BBID.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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Contributor
Posts: 23
Registered: ‎01-12-2012
My Device: BlackBerry Z10
My Carrier: Rogers

Re: how can I change my BB ID email account ?

So this method will give me the ability to change my name and/or email associated with the BBID or just the username?  The username is the email associated with the BBID.