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BlackBerry® Torch™

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New Contributor
Yasmin_83
Posts: 5
Registered: ‎10-30-2012
My Device: torch 9800

how can I update my BB tourch 9800 Os6 to. Os7

how can I update my BB tourch 9800 Os6 to. Os7

Many applications does not work in my phone. What can I do.
Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: how can I update my BB tourch 9800 Os6 to. Os7

The Torch 9800 cannot be updated to OS 7, due to hardware limitations within the phone.  However, the Torch 9810 (which looks exactly like the 9800) runs OS 7.  Grab a new 9810 and you'll be rocking OS 7.

 

If you're having issues with some apps, tell us which ones are not working to your liking and we can have a look at getting them to work on your phone for you.

 

 

I hope that helps you.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
anshulanand1990
Posts: 4
Registered: ‎12-26-2011
My Device: torch 9800

Re: how can I update my BB tourch 9800 Os6 to. Os7

skype is not working on 9800....can u help me with dat

Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: how can I update my BB tourch 9800 Os6 to. Os7

Skype is not supported on BlackBerry devices, except if you're a Verizon customer in the U.S.

 

 

 

I hope that helps you.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Member
taravatj
Posts: 3
Registered: ‎05-31-2013
My Device: Torch 9800

Re: how can I update my BB torch 9800 Os6 to. Os7

[ Edited ]

Viber. It works on OS5 & OS7 but not OS6?!! It seems that the compatibility has skipped a version. to be clear, it's the voice call that is not wroking. texting works fine.


BillJ wrote:

The Torch 9800 cannot be updated to OS 7, due to hardware limitations within the phone.  However, the Torch 9810 (which looks exactly like the 9800) runs OS 7.  Grab a new 9810 and you'll be rocking OS 7.

 

If you're having issues with some apps, tell us which ones are not working to your liking and we can have a look at getting them to work on your phone for you.

 

 

I hope that helps you.  :smileyhappy:



 

New Member
taravatj
Posts: 3
Registered: ‎05-31-2013
My Device: Torch 9800

Re: how can I update my BB torch 9800 Os6 to. Os7

in addition, i cannot simply replace my phone. i have a contract for another 6 months so your recommendation to replace the phone is....not appropriate unless Blackberry wants to give me an upgrade at no charge without contract.

New Member
taravatj
Posts: 3
Registered: ‎05-31-2013
My Device: Torch 9800

Re: how can I update my BB torch 9800 Os6 to. Os7

here is a link from Viber - http://viber.com/products/blackberry/beta/