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BlackBerry® Torch™

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MikeTA
Posts: 8
Registered: ‎03-01-2013
My Device: blackberry tourch

how do I make my keypad light up?

So, this is the second Torch I've had, and I'm getting they same symptoms the first had before it crashed. One of the symptoms was my key pad will not light up no matter what the lighting is. It will light up when I turn my phone on, but after it shows the AT&T logo, the keypad goes dim, and stays dim. What can I do to fix this?
JSanders
Posts: 86,500
Likes: 23,191
Solutions: 5,988
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how do I make my keypad light up?

Use the on-device self test to determine if the keyboard lighting is working correctly.

Using the Self Test application on the BlackBerry smartphone   




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