04-22-2013 12:45 PM
How to restore the data of my phone because I press the wiped device on the blackberry protect website, I see the details of my phone back up how I dont know how to restore the data form the blackberry protect website to my device.
I need a further advice.
Thank you very much
04-22-2013 01:49 PM
Welcome to BlackBerry Support Forums
After a wipe I hope you're using the same BlackBerry ID on your device , Go through this Knowledge Base to restore your Data from a BlackBerry Protect :
KB25063 : How to use BlackBerry Protect to restore data to a BlackBerry smartphone