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BlackBerry® Torch™

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New Contributor
Posts: 3
Registered: ‎03-02-2013
My Device: torch 9800

i can't install blackberry maps

i used to have bb maps on my device. 

I don't remember having deleted it, but now i want to install it but i can't. When i download it the only thing i get is the "Blackberry Maps Installer", which means i can't really install it because the installer seems to be... NOWHERE!

 

what can i do to have BB Maps again ???

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: i can't install blackberry maps

Hello lolotjeuh

 

Welcome to BlackBerry Support Forums

 

 

From where you tried to downloaded BlackBerry Maps .

 

Can you try this , from a PC go through this link  BlackBerry Maps  and enter any email address that you have configured on your device , it will send a download link in your message box .Use that link to download BlackBerry Maps on your device.

 

Good luck.

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New Contributor
Posts: 3
Registered: ‎03-02-2013
My Device: torch 9800

Re: i can't install blackberry maps

i already did that, and i get the download link but i get the Blackberry Maps Installer. 
I also tried to install it through Blackberry Desktop Software, but still no success.

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: i can't install blackberry maps


lolotjeuh wrote:

i already did that, and i get the download link but i get the Blackberry Maps Installer. 
I also tried to install it through Blackberry Desktop Software, but still no success.


Hi lolotjeuh

 

 

So what happen when you Click on that Download link  , are you getting any errors ?

 

You can also Install BB maps by desktop Software also , Are you not getting BlackBerry maps on that application list , when you click on application within desktop software ?

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New Contributor
Posts: 3
Registered: ‎03-02-2013
My Device: torch 9800

Re: i can't install blackberry maps

I get no errors. But in desktop software i also don't get the app listed. Only the maps installer is listed...
Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: i can't install blackberry maps

[ Edited ]

 

 

The above link does allow to Install BlackBerry maps !

 

Regarding via Desktop Software, if you are unable to locate BlackBerry Maps in application list  then you have to download and Install the OS pack on your PC , locate your Carrier and download it from here BlackBerry Software Download Site . After downloading Double Click the same file to Install it on your PC.

 

Once completed Connect your device and run BlackBerry Desktop Software  > Select Applications  >  scroll down and locate BlackBerry Maps (a + will appear next to that application) > Click on Apply to install it on your device.

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.