06-02-2013 09:12 PM
Solved! Go to Solution.
06-03-2013 05:22 AM
No I didn't
We should always perform a security wipe before transfering ownership . I assume the other person is using BBM 7 or higher in which everything is controlled by our BlackBerry ID and the current issue is only possible if he is having the same BlackBerry ID as your's, Do you know that person ?
You can change your BlackBerry ID but you should first try to reset the password for your BlackBerry ID , Refer to this Knowledge Base to reset your BlackBerry ID password.
KB26361 :How to change or reset a BlackBerry ID password.
Or change or Update the BlackBerryID from BlackBerry ID website :
KB28060 : How to change or update a BlackBerry ID username on the BlackBerry ID website
06-03-2013 03:26 PM
Hi there ,
Have you Changed or Updated your BlackBerry ID Username or email ?
Please Go through the second article and change it .