01-30-2013 06:18 AM
I downloaded bbm voice 7.0 to my phone few hours ago and removed my battery for it to intall. now i can't find bbm chat icon on my phone and lost ALL my bbm contact.
I also cant find app world icon on my phone.
Please what do i do i need help. Those contacts are priceless. I need my contacts restored.
01-30-2013 06:29 AM
Welcome to BlackBerry Support Forums
If you have installed BBM 7 then once you login to your BlackBerry ID on your device your BBM contacts will be restored back , Also check this Article My contacts and groups are missing
Regarding BlackBerry World , it you are unable to locate the icon then first uninstall BlackBerry world from Options > Device > Application Management > Locate and delete BlackBerry World , then perform another Battery pull restart .
Then From your BlackBerry Browser browse to or Click here http://mobileapps.blackberry.com/devicesoftware/en
KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 18.104.22.168 to 22.214.171.124.