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inside custom component

BlackBerry® Torch™

New Member
Posts: 1
Registered: ‎05-01-2014
My Device: 9860 Torch
My Carrier: vodafone

in Built Media Card

I am facing serious issues with my In built media card no longer being supported. As a result my BB handset keeeps rebooting by itself. All the files saved are  gone and neither can I add or save any further files on to it. It is disgusting indeed.


pls help me. Moumita



Hall of Famer II
Posts: 53,079
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: in Built Media Card

Hi and Welcome to the Community!


Please provide specific symptom details...you say "no longer being supported"...how, exactly, is that displayed to you? Depending on what is displayed, there could be multiple different remedy paths.


Also please understand that any computing device is, by definition, a storage medium that is volatile and subject to loss. Hence, backups are a key method to proactively protect yourself from the loss of critical data.


Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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