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Hello, try rebooting your device, let me know if that makes any difference
If you have an answer to your question then please click “Accept as Solution” Click on the LIKE on the bottom right if the post deserves credit. BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi
Likely the data connection to your mobile provider had become disconnected. The reboot as advised resets and reconnects the radio and signal to your provider.
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