BlackBerry® Torch™

[philippeserena]

When I use my phone, the clock icon appears and I must wait before to use it.

I emptied the phone cache but the problem continues.

Please, could you tell me what I must do?

Best regards

[prince2012]

Hello philippeserena

Welcome to BlackBerry Support Community Forums

That Clock or hourglass appear on our device homescreen when our device undergo low memory.If possible remove any unused applications from your device.And if that does not help Look at this Article of Knowledge Base.

 KB10307 : The Hourglass or clock symbol spins continuously on the BlackBerry smartphone.

Prince

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[knottyrope]

A media card full of songs and pictures will take a long time to generate the thumbnails and song playlist, possibly making it slow up first use.

On device go to Options, Device, Application Management is a great way to see what your apps are doing with your CPU usage on Smartphone. Just slide top bar to CPU and see what is going on. Also touch the CPU menu to see other time variables. I found out that an app was eating away CPU cycles on mine

Disable Compression on media card? go to Options, Device, Storage

using a custom theme? try it for a day the factory default one to rule out your theme

remember the esc key closes most apps, except for GPS and some chat clients. the other apps need to use menu and then exit or close. The farthest key to the right is a home key and does not close any apps per se but will end calls.