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BlackBerry® Torch™

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New Member
glee908
Posts: 2
Registered: ‎09-14-2011
My Device: touch

ive got a bb touch and at the top between the sound settings and search symbols it

ive got a white envelope with the bb symbol onit with a red circle with 1 inside it. i cant find what it is and when i press on the screen it doesnt say what it is like when i receive a tx or bbm. does anybody know?

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New Member
glee908
Posts: 2
Registered: ‎09-14-2011
My Device: touch

Re: ive got a bb touch and at the top between the sound settings and search symbols it

torch*

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Contributor
Inedia
Posts: 24
Registered: ‎07-18-2011
My Device: Torch 9800

Re: ive got a bb touch and at the top between the sound settings and search symbols it

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Contributor
Inedia
Posts: 24
Registered: ‎07-18-2011
My Device: Torch 9800

Re: ive got a bb touch and at the top between the sound settings and search symbols it

If you solve the problem, please message me.
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JSanders
Posts: 85,729
Likes: 23,109
Solutions: 5,957
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: ive got a bb touch and at the top between the sound settings and search symbols it


glee908 wrote:

ive got a white envelope with the bb symbol onit with a red circle with 1 inside it. i cant find what it is and when i press on the screen it doesnt say what it is like when i receive a tx or bbm. does anybody know?


This an AppWorld notification icon that you have some application or AppWorld itself which has an upgrade for you.

You can go to AppWorld > MyWorld to find the upgrade.

 

To clear the notification icon, check your main Messages folder for this message... read it or delete it.

You can go to the top of the Messages list > press the U key to take you to the next Unread message and continue until you find it.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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Contributor
Inedia
Posts: 24
Registered: ‎07-18-2011
My Device: Torch 9800

Re: ive got a bb touch and at the top between the sound settings and search symbols it

Its the same icon I have, I have no upgrades outstanding :smileysad:
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JSanders
Posts: 85,729
Likes: 23,109
Solutions: 5,957
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: ive got a bb touch and at the top between the sound settings and search symbols it

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

If that notification icon remains, I'll bet you do you have a lingering upgrade message in your MAIN messages list like I've been saying. I've seen this too too many times and it's always there.

 

Not your gmail or email specific folder, BUT the main messages folder.

 

You might be the exception.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
Inedia
Posts: 24
Registered: ‎07-18-2011
My Device: Torch 9800

Re: ive got a bb touch and at the top between the sound settings and search symbols it

It appears I am the exception :smileysad:
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