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BlackBerry® Torch™

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New Member
namita_kaur
Posts: 1
Registered: ‎12-13-2012
My Device: torch 9800
My Carrier: vodafone

lost bb app world and bbm icon

i have bb torch 9800 and updated my bbm to a new version and when the system rebooted the app world and bbm icons went missing. I can see that the 2 things are already installed in the phone but i cannot use them. Please help

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: lost bb app world and bbm icon

Try rebooting your device again -


When you device is POWERED ON, remove the battery for a minute, and then reinsert the battery. This make a reboot to your device which resolves minor issues with the BlackBerry device.

tanzim                                                                                  
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New Contributor
kbehal
Posts: 3
Registered: ‎12-13-2012
My Device: Curve 9220
My Carrier: Vodafone

Re: lost bb app world and bbm icon

i am facing the same problem... removing battery is not helping either

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Contributor
Vakil
Posts: 39
Registered: ‎10-10-2012
My Device: Torch 2010
My Carrier: Vodafone

Re: lost bb app world and bbm icon

Thanks ,i tried but its not work ..having the same prob..

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New Contributor
kbehal
Posts: 3
Registered: ‎12-13-2012
My Device: Curve 9220
My Carrier: Vodafone

Re: lost bb app world and bbm icon

whats d way out now... bb dsnt have a proper customer care even

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: lost bb app world and bbm icon


kbehal wrote:

whats d way out now... bb dsnt have a proper customer care even


Check the below knowledge base article -

 

  • KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65

 

This is user to user based community support fourm. I am not a RIM employeeand these forums are not usertoRIM. If you need CUSTOMER CARE then you should contact with you mobile service provider.

tanzim                                                                                  
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