01-13-2012 10:34 AM
my wifi is on and everything and its getting good signal, but when i use anything that uses the internet it wont let me.."a little screen pops out that says "unable to connect to the internet, please try again later. if the problems persists please contact your service provider". and i did gave my service provider a call which is at&t but it was no help so they out me on the line with a blackberry technical support or whatever. it was no help either, he only put me back n line with at&t. when i try using my data plan the internet works perfectly fine. so i guess its a blackberry problem not my carrier. i just got this phone yesterday and its my first blackberry phone ever.
can anyone please help? thanks
01-13-2012 10:49 AM
do you get a BlackBerry logo next to the wifi symbol?
01-13-2012 11:04 AM
it could be that your wireless is not accepting the DHCP request.
delete wifi profile on phone
Reboot wifi router, and then set up wifi again
01-13-2012 11:38 AM
Look at my thread solving my WiFi issue.
also try turning off carrier signal and see if you get BB logo next to wifi