Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Member
Posts: 4
Registered: ‎01-24-2012
My Device: torch 9800
My Carrier: MTN

my bbmessenger is missing from my phone

woke up this morning, and could not find my bbmessenger, tried replacing it with a n upgrade but it still didn't work, what should i do?

Posts: 92,695
Likes: 24,229
Solutions: 6,264
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: my bbmessenger is missing from my phone

First off... Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

Do you see it now?

 

If not, 1. On your homescreen, press the Menu key > SHOW ALL, so that SHOW ALL is checked.
2. Look in EACH folder on your device... Applications, Instant Messengers, Downloads, etc.


If you still don't see it, look at Options > Device > Applications. Do you see it listed there?

>> Get your 15% Discount on ShopBlackBerry on Passport • Classic • Leap

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 4
Registered: ‎01-24-2012
My Device: torch 9800
My Carrier: MTN

Re: my bbmessenger is missing from my phone

no, i've tried all that already and it's still not showing up, my friend in another sate is having the same problem, im so upset right now...